IT Centre

Always‑on technology backbone — high‑speed network, smart labs, licensed software and responsive helpdesk powering learning & operations.

1 Gbps
Campus Backbone*
100% Wi‑Fi
Academic & Hostels
350+
Managed Devices
99.5%
Uptime (target)

*Figures indicative; adjusted as infrastructure scales.

Digital Infrastructure

Network Operations

Campus IT Highlights

Secure • Scalable • Supportive
  • High‑Speed BackboneLayer‑3 managed switching, dual WAN with failover.
  • Campus Wi‑Fi802.11ac/ax APs with captive portal & role‑based access.
  • Data CentreVirtualized servers, centralized storage, nightly backups.
  • Cloud ServicesMail, LMS, and collaboration tools integrated via SSO.

Computer Labs

Modern labs supporting programming, design, analytics and simulation courses. Systems are regularly updated and managed with centralized policies.

Coding & Dev Lab

  • • IDEs: VS Code, IntelliJ (select), Android Studio
  • • Runtimes: Java, Python, Node.js, PHP
  • • Git & CI basics (local)

Design & Media Lab

  • • Graphic tools (licensed)
  • • Audio‑video capture corner
  • • Color‑calibrated displays

Data & Simulation Lab

  • • MATLAB/Octave (as applicable)
  • • SPSS/R for analytics
  • • Industry simulation packages*

*Availability varies by semester/license.


Software & Licenses

  • Productivity: Office suite (licensed), PDF tools
  • Developer: IDEs, SDKs, compilers & DB clients
  • Security: Endpoint protection & device encryption
  • Academic: Statistical & simulation tools
  • Utilities: Remote assistance & classroom control

Open‑source alternatives are encouraged where suitable.

Software

Cybersecurity & Policies

Safe Access

  • SSO for core apps
  • MFA for admin roles
  • Role‑based network VLANs

Data Protection

  • Regular backups & restore drills
  • Antivirus & patch management
  • Secure file‑sharing practices

Usage Policy

  • Acceptable use & copyright
  • No unauthorized devices
  • Report incidents within 24h

Detailed IT handbook is provided at orientation and on the intranet.

IT Helpdesk

Helpdesk

Responsive Support

Reach out for account issues, software installs, network access, printing, or lab equipment support.

  • Email: it.helpdesk@sip.edu.in
  • Phone: +91 98765 43000
  • Desk Hours: 9:00 AM – 6:00 PM (Mon–Sat)
Ticketing Portal Remote Assist SLA: 24–48h

Printing & ID Services

  • Network Printers: Secure release with ID card
  • Scanning & Photocopy: Self‑service stations
  • ID Cards: Issue, renewal & lost card support

Print Quotas: 100 B/W pages per month (students). Additional pages at nominal cost.

File Formats: PDF preferred; DOCX, PPTX supported.

FAQs

How do I connect to campus Wi‑Fi?

Use your student/staff ID on the captive portal. For first‑time login, collect your default password from the IT Helpdesk.

Can I install software on lab PCs?

No, lab systems are centrally managed. Request additional tools via the helpdesk.

Do we have remote access to software?

Selected tools are available via VPN/VDI to registered users. Contact IT for eligibility.

Raise an IT Ticket

Report an issue or request software access — we’ll get you up and running.

Open Helpdesk